Instagram Error Challenge_Required – What To Do
If you are using Instagram on a daily basis, you’ve probably encountered an Instagram bug or error at least once. Although there are hundreds of error messages designed for different types of malfunctions, users mostly encounter just a few of them.
This article will cover the Challenge_Required Instagram error and also show you how to fix some of the most common errors.
The Challenge_Required Error
There are several different versions of the Challenge_Required message, but the most common one is “InstagramAPI/Response/LoginResponse: Challenge required”.
If you see this error message or any other version of it that contains Challenge_Required, it means there’s an issue establishing the proper security protocols that Instagram needs to operate properly.
Basically, Challenge_Required is a method that Instagram developers use to check whether users are human or not. It was included to prevent bots from using the platform.
However, there’s another purpose behind the Challenge_Required method. Its other purpose is to make sure that you are the owner of the account you are trying to log in to.
If you are prompted with the Challenge_Required error message, Instagram is asking you to prove that the account belongs to you.
The error message is commonly displayed when you are trying to log in to your Instagram account from a web server.
Fortunately, this problem can be easily solved. All you need to do is log in to your account from your mobile device using the Instagram app or from Instagram’s official website. Using a known device improves your chances of success. Once logged back in it’s a good idea to turn on two-factor authentication within the application’s settings.
If you are still getting the same error message, it means that Instagram doesn’t want to allow your server’s IP to connect. In this case, you need to use a proxy server.
What to Do If Instagram Stories Won’t Post?
Probably the most common error that Instagram users experience has to do with Instagram Stories.
This error doesn’t allow you to post anything on your Instagram Story and only gives you the option to repeat the process. However, no matter how many times you have clicked on Repeat, the outcome is the same. Fixing this problem, and just about any other Instagram error can be done with some light troubleshooting and a few simple techniques.
Troubleshooting Instagram Errors
One of the best ways to begin troubleshooting is to think about any changes you made to your phone or account when the issue started. It sounds simple but there are a lot of things that can interfere with your Instagram’s ability to function.
Think of things like:
- Did your phone do an update recently?
- Have you downloaded any third-party applications that needed access to your Instagram (like collage apps)
- Did you use Instagram on another device?
- Are you using a new Malware or Anti-Spyware?
There are many reasons your Instagram account is acting up. If you still aren’t sure of any changes you’ve made, or perhaps you’re not sure about how to fix them keep reading.
One of the first things to try is checking for Instagram outages. The best way to do that is by visiting Instagram’s official website and looking for recent messages. You can also check the Down Detector website for any reported issues or to report your own. If Instagram’s servers are having issues you’ll either need to wait it out or check for an update.
The developers usually notify users that their servers are down by posting it on the app’s official website. If there’s nothing on Instagram’s website, ask your friends that use Instagram if they can post and update their Stories.
Check the Internet Connection
Once you’ve checked for server issues you should ensure that your Instagram app is getting enough bandwidth to perform its tasks. If you are on wifi try toggling it off and connecting to cellular data and vise versa. You can perform a speed test to ensure your internet is acting properly.
Close the App and Restart it
A temporary glitch may occur resulting in odd bugs such as not posting content. Go to the multi-tasking center on your phone and swipe the app away. Although Android and iPhone are different operating systems, the app closure process is similar.
Open the app back up and try reposting the same content. If you still have trouble there are more things to try.
Check for Updates
Instagram regularly releases updates to fix bugs. Unfortunately, an older version of the app may have issues working with a newer version of your operating system. Check that your app is up-to-date by visiting the Google Play Store or Apple’s App Store.
The easiest way to check for updates is to type ‘Instagram’ in the search bar. It should give you the option to update if one is available. If not, visit the ‘Updates’ option in either app store and update it from there.
Clearing the Cache
Android users are fortunate as their operating system allows them to clear the app cache without deleting any user data. If you’re using a phone that allows you to clear the cache head to the settings on your phone.
- Tap ‘Applications’ – Older versions may have an option for ‘Apps’
- Scroll to then tap on ‘Instagram’
- Tap the ‘Clear Cache’ option usually located under ‘Storage’ or at the bottom of the screen.
Offloading the Application
Apple users don’t have an option to clear the cache. You can ‘Offload’ access data by visiting the settings of your iPhone.
- Once in settings tap ‘General’
- Tap ‘iPhone Storage’
- Tap ‘Offload App’
- Confirm by tapping ‘Offload App’ again
- Tap ‘Reinstall App’
This will remove excess data that may cause issues. Once reinstalled your Instagram app and all of its data will appear normal.
NOTE: The same solutions can be used if you can’t upload a picture or video to your Instagram profile.
Going Beyond the Basics
If you are experiencing problems with the app itself, if the app frequently crashes or freezes, won’t open or runs slowly, the following solutions might help:
- Restart Your Mobile Phone – since smartphones use a lot of memory for running apps, something could have taken too much RAM. Restarting your smartphone should fix this issue.
- Reinstall the Instagram app – it could be that the problem is in the software itself. Maybe something wasn’t downloaded successfully in the recent update or there’s a bug that came with it. Uninstall Instagram, visit Google Play, and install the app again.
Fixing Your Instagram Problems
Most Instagram problems aren’t serious and they can be fixed by trying something we mentioned in this article. However, if the problems persist, it would be best to contact Instagram’s Help Center. You can get the help you need by sending them an email or a message on Facebook.