Sound Not Working in Instagram – What To Do

Instagram is a great platform for posting video content. Coupled with photos, it is the perfect app for showing your talents and interests to followers. Musicians, comedians, and everyone in between can enjoy the videography features that Instagram offers.

Unfortunately, like most technology, it is not free of certain glitches. Issues with audio can ruin your post or your browsing experience. If you’re having issues with the Instagram sounds not working, there are a few remedies to try.

How Do I Turn the Sound on for Instagram?

By default, the sound doesn’t play automatically on Instagram. This is indicated by a small speaker icon in the lower right corner. If the sound is off, the speaker will have an “X” by it, indicating no sound. Tap the speaker icon, and sound should return to the environment. Alternatively, you can turn the sound back on by tapping on the video itself or by pressing the “volume up” button.

sound not working in instagram - what to do

To unmute the sound, just tap on the video or press the volume up rocker. Mind you, certain videos or stories don’t feature any sound. In this case, you’ll see the “Video Has No Sound” marker at the bottom left.

How Do I Turn the Microphone On for Instagram

It’s easy to have the sound levels for speakers and microphones go out of whack on your phone. If you’ve forgotten to turn on the volume on your smartphone there won’t be any sound when you tap on the video. iPhone users may need to toggle the ‘Silent’ switch located on the upper right-hand side of your phone’s housing.

Most smartphones have a physical volume button. There is a volume level indicator within the Instagram app and it appears as soon as you press the rocker. When the line turns all black, the volume is increased to the max.


If you need to adjust the microphone source or volume, then you are probably working from a PC because on a smartphone, microphones are generally implemented in software; your smartphone has a physical microphone but your phone by and large handles that transparently.

If you have a PC, however, a sound card gone awry can cause problems. Even just having multiple sound sources (such as a web camera, a mic port on your sound card, and an external physical mic) could require some configuration and adjustment.

If you’re trying to record and/or speak into the microphones and your web browser or Instagram app isn’t responsive, then you may have to launch the Sound control panel and adjust where your sound is being directed.

Once that’s done, you can test the microphone to verify that it’s working, or use the Troubleshoot command to run you through the whole installing and configuring process.

Bluetooth Headphones/Earbuds

The Instagram sound might be relayed to your Bluetooth headphones or earbuds even if you are not wearing them. For example, if you use Apple AirPods and turn off  “Automatic Ear Detection,” the sound will go to the earbuds, as long as they are paired with your iPhone.

A similar problem might appear with wireless speakers. The speaker volume is turned down, you forget to unpair it from your smartphone, and the sound ends up in the wrong place.

To fix this, go to the Bluetooth menu of your smartphone, check for paired speakers/headphones, and tap on a device to disconnect it.


Good Old Restart

If the previous methods failed to yield results, you might think that there’s something seriously wrong with your device. But all is not lost – simply rebooting your device can reload any processes that aren’t running properly correcting the audio issue.

To determine if this is the case, restart your smartphone to get rid of the bugs and junk files that might prevent sound from playing. The old adage “Have you tried turning it off and on again” works for phones as well as computers, so always try that as a basic fix!


For iPhone X and later, hold one of the volume rockers and the Side button simultaneously until you see the Power slider. Move the slider to power off the phone, then press and hold the Side button and release it when the Apple logo appears.

On older iPhones (iPhone 8 and earlier), hold the Side/Top button to bring up the Power slider. After you turn off the smartphone, press the Side/Top button again to power it back on.


Although the actual verbiage might differ from one Android smartphone to another, the restart method is pretty much the same. Press and hold the power button for a few seconds until the power options appear and tap on reboot or restart.

Update Instagram

Instagram frequently releases updates and bug fixes that address various in-app problems. Recently, a lot of users reported issues with playing music on stories or playing sound altogether. This is why you need to check if there’s an update.

Launch App or Play Store, navigate to Updates or My Apps & Games, and swipe the list to find Instagram. Hit the Update button next to the app and the latest version will be installed.


Update iOS/Android

To be honest, iOS/Android software updates are often ignored but ignore them long enough and your smartphone is bound to start acting out. As a result, Instagram could fail to play a sound or even a crash. Here is a quick guide for software updates on iOS/Android.


Launch Settings, tap on General and select Software Update. Tap on “Download and install” and wait for a few minutes for the iPhone to work its magic. You might be prompted to confirm that you want to install the software. In this case, tap on Install or OK in the pop-up window.


Again, the menus might look a bit different on your Android smartphone, but the principle is the same. Hit the gear icon to access Settings, go into the System menu, and select “About phone.”

If you use Samsung Galaxy, you should look for “Software update” instead of “System.” On Pixel smartphones, you need to tap “Advances” instead of “About phone.” Either way, you should find your way to the “Download and install” option easily.

Hardware Concerns

Has your smartphone recently been submerged? Did you drop it? If the answer is yes, there might be a hardware issue that prevents your phone from playing sound.

To test things out, try playing sound with other apps, such as YouTube, SoundCloud, or Spotify, and make sure the volume is up to the max. Hopefully, you’ll be able to hear the sound from the built-in speakers. If not, it’s time to pay a visit to a repair shop.

iOS 13 Glitch

With the release of iOS 13, many users reported issues with their Instagram audio. Whether it just isn’t playing while you’re scrolling or you aren’t able to record audio, this issue is easily remedied.

Follow these instructions to fix this update glitch:

  1. Close the Instagram app by swiping up from the bottom and tossing the app upward.
  2. Go the ‘Settings’ on your iPhone.
  3. Scroll down and tap on ‘Instagram’
  4. Toggle the Microphone and Camera options off (they will change from green to grey).
  5. Open the Instagram app back up and tap on the camera in the upper right-hand corner.
  6. Tap to enable the camera and microphone.

Many users who’ve reported this issue can attest to this fix. If you’ve tried everything we’ve listed above to no avail, this should resolve issues for iPhones running iOS 13.

Clearing the Cache

Clearing the Instagram app may fix the problem. Essentially, this wipes out stored data so it’s similar to an app restoral. You can always delete and reinstall the application on your phone, but clearing the Cache is a simple solution to try:


  1. Go to the settings of your phone and tap on the ‘Apps’ option (depending on model and software look for Application Manager)
  2. Scroll down to ‘Instagram’
  3. Tap on ‘Storage’
  4. Tap on ‘Clear Cache’

This won’t delete any of your information in the app itself, although you may need to log back in once you’ve cleared the Cache.


Unfortunately, iPhone users will have to delete the app to clear the Cache. You can either long-press the app icon until it jiggles and click the ‘X’ then confirm or go through the settings.

  1. Tap ‘General’ within the iPhone settings
  2. Tap ‘Storage’
  3. Scroll down to the Instagram app
  4. Tap ‘Delete’
  5. Confirm

Once this is done, you can go back to the App Store and reinstall the application. Just be sure you have your iCloud password to download and your Instagram login credentials.

5 thoughts on “Sound Not Working in Instagram – What To Do”

Avatar Josh Thorpe says:
My volume on Instagram has gone off on my laptop and only that. I have posted previous videos which worked perfectly, I just have no idea what’s up.
Avatar Dzeny says:
Ive recently noticed that my sound gets cut off after a few seconds after uploding clips on instagram. Being a Musician type of account, i need to be able to upload clips. Tried it all, restarting, name it, and still nothing. Whatta hell is happening?! Anyone experiencing the same issue?
Avatar Marie says:
Sound is working on everything but Instagram on my iPad. It stopped working several days ago and everything is turned on but no sound on Instagram.
There are no updates showing and I have not turned anything off. I’ve had Instagram for a long time and this has never happened before.
All fixes online seem to be geared towards iPhone. This is NOT an iPhone it is an iPad
Avatar Constance Griffith says:
I have to re-start and then find a post on the feed and play that first then the little movies will be heard
Avatar JoAnn says:
I updated to IOS 13.1.2 last week and I don’t know if it’s related but when I save my Instagram stories to my camera roll, the volume and volume button isn’t available. I add music to all of my stories and now it doesn’t save. Now that I think of it, it doesn’t even automatically save to my camera roll anymore either. I have to manually do it even though it’s toggled to save it. Any ideas?

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