Hinge Verification Code Not Working? Here’s What to Do
When creating an account on most dating apps, you need to enter your phone number. This typically happens because you receive a specific code as a text message. In turn, apps use this code to verify and activate your account.
But what if you’re halfway there with your Hinge account and get stuck on verifying it with the code? It’s not working, and you’re getting annoyed. This article offers a few solutions you can try to resolve the issue.
Why Is My Verification Code Not Working?
You can’t start using Hinge unless you activate and verify your account. You do this by entering the validation code you receive on your phone. But if you’re not receiving the code, or it’s not working when you type it in, don’t worry. Here are a few things you can to do.
1. Incorrect Phone Number
Before you do anything else, ensure that you’ve entered the correct phone number. Maybe you mistyped the correct combination of digits, or you’ve entered your old phone number. Try again and make sure you enter the phone number you’re currently using, and which belongs to the phone where you’ve installed Hinge. You should also double-check the country code to make sure you’ve typed in the correct one.
2. You’re Not Using the Default Messaging App
You’ll receive the validation code as a text message. Check your default messaging app for new messages. If there aren’t any unread texts, you may want to check for updates for the app – new messages may appear after you update it.
3. You Haven’t Updated Hinge
You must also make sure you’re using the updated version of the Hinge app. If there are new updates pending and you haven’t installed them, the app may start bugging. Check Google Play or App Store for updates and then try your code again.
4. You’ve Already Tried Several Times
If you’ve received the code and it’s not working, try signing up again to receive another code. If you’ve tried this several times, you may be locked out of the app. That means you’re blocked for the next 24 hours. You can’t enter the code until this period is over. Hinge can’t unlock the app manually, so there’s no point in contacting customer service for help. When 24 hours pass, you can try again.
5. You’ve Waited for Too Long
Sometimes, these shortcodes can expire. You should probably enter it the moment you receive it. If you wait too long, you may need to sign up again and wait for a new code.
6. Restart Your Phone and the App
If there’s something wrong with the connection or the app itself, restarting your phone might help. Also, you can delete the app from your device and then install it again. Repeat the sign-up process and see if the code works now.
7. Your Messaging Is Blocked
Reach out to your mobile carrier to make sure you can receive the SMS Short Code type of messages. Companies use these texts to send codes and PINs. If you’re not receiving the message with your Hinge code, this may be the reason. Your mobile carrier might be able to disable Message Blocking, which will enable Hinge to send you the PIN.
This one’s actually quite a common issue. Internet users have been complaining about some mobile carriers automatically blocking this type of message. Therefore, they experience problems every time they need to validate their phone number in a new app.
You can check if your carrier supports SMS shortcodes online. If you don’t see your provider on this list, you can contact their help center and check if they support this kind of messaging.
If you did receive the code, but it’s not working, here’s what you can try:
- Open the SMS with the code.
- In the type field, enter the word HELP and tap Send.
- This resets the carrier linked to your phone number.
- If you receive a text reply, it means short code messages have been enabled for your phone number. Now try entering the Hinge code again and see if it works.
If this doesn’t work, you can try texting another shortcode, just to make sure this feature is disabled for your phone number. If you don’t get a reply, your wireless provider most likely doesn’t support short code messaging. In this case, you can only reach out to your mobile provider and ask them to enable shortcodes for your number.
Get Your Code and Get Started
Are you having problems receiving your Hinge code? Is the code not working when you enter it? If so, you’re probably annoyed that you can’t start using the app already. Still, this issue has multiple solutions. Take a look at our list of potential fixes and discover what’s behind your code not to work.
How did you solve this problem? Let us know in the comments section below if you have other ideas on how to fix the verification code issue.