Snapchat Filters Not Working – Here’s What to Do
There’s plenty to love about Snapchat, but one of our favorites is the availability to use filters. If you’re on Snapchat, you’ve probably goofed around with your friends, swapping faces, or adding bunny ears to your images. However, some users have been reporting problems with their Snapchat filters and lenses.
Last year an update was the reason for Snapchat filter woes. After the company realized this mistake it quickly released another update to correct the problem. The company has recently released an update which changed the way you can access the filters. However, if you are still experiencing Snapchat filter problems, here is what you need to do to ensure that you can continue goofing around with your besties.
Update Your Device
Snapchat filters might not appear within the app if you are running an outdated version of the software. Older versions of your phone’s software and newer versions of Snapchat will not work well together and vise versa. This issue affects both Android and iOS users and a simple software update is one of the quickest ways to solve this problem.
If you are on an iOS device, you have to do the following to initiate the software update:
Settings > General > Software Update
In case there are any pending updates, they will show up in the Software Update window. The Settings app itself will also indicate a pending update displayed inside a red circle on the app. After you finish updating your device, launch Snapchat to see whether you can use the filters.
If you are using an Android device do this:
Settings > Software Update > Check for Updates > Tap ‘Ok’ > Install Update if one is available.
Menu > Settings > About Phone > Software Update
Depending on the version one of the two options above will lead you to the latest version of Android if you don’t already have it.
Once the software is up-to-date on either model; check to see if your Snapchat filters are working. If not, continue following the steps listed below.
Your mobile device might not be the only thing that needs updating. As previously mentioned, Snapchat issues have been fixed by updates in the past. You should know that most of the Snapchat updates are monthly, so keeping up with the latest ones is essential to running the app trouble-free.
For our Android users, check out the Google Play Store to see if you are using the latest version of Snapchat. – Once in the Google Play Store you can either type “Snapchat” in the search bar or tap the “Updates” option at the top.
The same goes for iOS users, only they will need to check the App Store for new Snapchat versions. – From the App Store tap “Updates” on the lower right-hand side. Scroll to Snapchat and tap “Update.”
Activating Snapchat Filters
If you still can’t access the filters after performing all the necessary updates, there is a possibility that they are deactivated within the Snapchat app itself. This is only an option on iPhones.
Here is how to activate the filters:
1. Launch Snapchat. Tap on the Snapchat app to launch it, then tap on your profile in the upper-left corner.
2. Select Settings
Access the Settings menu by tapping on the red icon in the upper-right corner.
3. Access Additional Services
Choose the Manage option under Additional Services to get more actions. In the Manage menu, make sure that the “Filters” option is toggled on. If it is not, just tap on the button to enable the filters.
After you toggle the filters on, go back to the main Snapchat window and check whether you can use them.
Other Reasons Why You Cannot Use Snapchat Filters
You should know that only a handful of Snapchat filters are permanent. In most cases, the company introduces new filters every few days or weeks. So if you are looking for a particular filter and it is not there, the problem is not software-related – the filter is just no longer available.
There were some really cool promotional filters featuring the likes of Superman, Deadpool, and Batman, to name a few, but they were only temporarily available to coincide with the theatrical releases of their respective movies.
Your Phone is Running too Slow
If you’re using an Android device it may be bogged down which doesn’t allow the filters to focus – if this is happening you can clear your system cache. Android phones also have an external storage device. Ensure that your Snapchat app is stored in the system’s memory and not an external SD card.
You can clear the cache in the Settings of an iPhone under the Safari option. You’ll also want to make sure that your phone’s device memory isn’t full. If you’re getting messages that you’re out of space this can cause your phone to run slow.
Your Internet Connection is Poor
Whether you’re using cellular data or wifi if your phone’s connection isn’t fast enough – you may experience issues with Snapchat filters. Try these options:
- Turn off wifi if it is on
- Enter a wifi space if your cell phone data connection is weak
- Reset your network settings in the iPhone or Android settings
Turn on Location Services
Some filters only work in certain locations – From the main screen of the app tap the location indicator in the lower left-hand corner then tap ‘Allow.’
Check Your Lighting
If the issue is ongoing this is likely not the issue but you should make sure you’re in a well-lit area. Cleaning your front and rear camera lens may be affecting the lighting, make sure it’s clean and free of any obstructions such as a case or screen protector.
If you camera is not working properly you’ll need to get it fixed or replaced – the way to diagnose this for certain is if your camera does not work using the system’s camera app and in Snapchat.
Snapchat Lenses Issues
Besides filter problems, issues with Snapchat lenses are also surprisingly common. One of the main reasons you are not able to use some or all of the lenses is the technical requirements. If you are running Snapchat on an older device, it might not support base requirements for Snapchat lenses.
Unlike filters, Snapchat lenses include animation and facial recognition features which might be a bit overpowering for some older devices. You can always check the Snapchat website for basic technical requirements that allow you to use lenses.
An Extra Filter Tip
There is a possibility that you don’t need to update the app or your device, but just do a simple restart to get your favorite Snapchat filters back. Your mobile device might freeze or experience some other temporary hardware issue, which could end up causing problems with Snapchat.
Turning your phone off and then back on should be enough to fix this problem.
The Final Filter
There is no need to worry if you realize that the filters on your Snapchat are gone. The methods listed above should help you get the filters back in no time. Also, keep in mind that you should run regular software updates to ensure that your Snapchat runs smoothly.