How to Get a Snapchat Streak Back

One of the most coveted social media perks, especially for young adults, is the Snapchat Streak. A Streak is when you exchange Snaps with a friend for several days in a row. The longer you go on doing this with a friend without interruption, the longer your Snapchat Streak will be.

The only thing you need to keep in mind while trying to have a Streak is that you must exchange Snaps every 24 hours with a friend. Chats and Snaps sent from Memories or Snapchat Spectacles, or video calls don’t count.

The Longest Streaks

There’ve been numerous cases where friends have sent Snaps back and forth for a year. But the longest recorded Snapchat Streak lasted 909 days – nearly two and a half years!

How to Get Snapchat Streak Back

What If You Lose a Streak?

The best part of such Streaks is that they’re not exclusive. You can have as many Streaks with as many friends as you like, but you’d better not forget to send a snap to a friend one day, and ruin the Streak!

Snapchat does its best to remind you about a Streak by showing an hourglass emoji next to the Streak number, but people can still forget, you know!

Or maybe you’ve run into connectivity issues, and this massively 404-days-long Streak you had with your best pal is no more!

There’ve been other reports where Snapchat users have complained that they lost their Streak with a friend through no fault of their own. They sent the Snaps, they received them, they continued doing it every day for several days, and yet without warning, the Streak suddenly disappeared one fine morning!

But worry not, all hope isn’t lost. There’s a chance you might be able to retrieve a lost Streak, with a little help from Snapchat. In this write-up, we’ll tell you how you might recover a lost Snapchat Streak.

Get a Snapchat Streak Back

Snapchat Has You Covered

Snapchat, and every social media, for that matter, encourage users to engage with the medium. Platforms often have a system of rewards, but if there’s one social media platform that has understood the value of the reward system better than anybody, it has to be Snapchat.

It encourages user engagement and appreciates the time users spend on the platform. So, it’s highly unlikely that it would want to disillusion users by arbitrarily deleting someone’s Streak.

To this end, Snapchat makes sure that if you lose your Streak through no fault of your own, it’s reinstated. But you’ll have to let them know.

It can be through an email, but the best way to submit a request is through the official support page.

Step One

Go to the Snapchat website and scroll down to the bottom of the web page. Click on Support.

Step Two

The support page will now load, and you’ll need to click Contact Us.

Step Three

Under the Contact Us panel, Snapchat will ask you how they can help. There is a section for users who’ve lost their Snapchat Streaks. Click on My SnapStreaks have disappeared. Then scroll down and click Yes beside Still Need Help.

Step Four

Now you can file a claim, which you can do by entering your username, email, mobile number, device, friend’s username, and a few other things. You will also have to provide details like the time when the Streak started, how long it was, whether you saw the hourglass timer, et cetera.

You’ll also see another box asking you to enter any extra information. You can mention the probable reason for you losing the Snapchat Streak, like network issues. Remember, Snapchat must realize that it was an issue with the app, and not your forgetfulness, that led to the Streak disappearing!

Snapchat Will Get Back

More often than not, Snapchat will get back to you, informing you whether it can restore your Streak or not.

Get Snapchat Streak Back

Don’t Make It a Habit

But remember, don’t make it a habit to lose your Snapchat Streaks and then contacting Snapchat about the issues. Snapchat looks into your history to see if your problem is genuine or not. Doing so regularly without substantial evidence would most likely lead to Snapchat not responding to your requests with affirmative news.

Have Fun Snapchat Streaking!

That’s how to retrieve your lost Streaks. Ultimately, no matter what you do, the decision to restore the Streaks rests with Snapchat. There’s little doubt that if your problem is a genuine one, Snapchat will restore your lost Streak. However, if Snapchat feels that the Streak was not lost due to an app error, you probably won’t get your Streak back.

In the meantime, have fun Snapchat Streaking, and if you have any problems retrieving your lost Streaks, reach out to Snapchat’s support team.

What’s your longest Streak? Have you ever lost one? Did you manage to recover it? Let us know in the comments section below.

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