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What Is the Tik Tok Support Phone Number

What Is the Tik Tok Support Phone Number

TikTok is one of the most popular video creation and editing apps in the world. With millions of users and all kinds of business options, it’s only natural for people to want to contact support looking for the answers they need.

Unlike many other apps and services, TikTok does not have a phone number you can dial to get help or information. However, you can contact the right people via e-mail, and you will get the information you need in a matter of hours. The app has multiple e-mail addresses for different locations and types of information. You can also contact the company via Facebook and other social media platforms.

We will explain how everything works below.

tiktok logo

How to Contact TikTok Support

You can see all available TikTok support e-mails on their official contact page. There are four different types of e-mails to choose from – Business Inquiries, Advertisement Inquires, Advertisement Complaint, and Press Inquiries.

We will try to explain the purpose of each support e-mail address so you know where to turn to.

Business Inquiries

If you are looking for a way to become an influencer on TikTok or want more information on how their cash out system works, contact them via one of the available business inquiry e-mails.

TikTok has specific e-mail addresses tied to specific regions. Currently, they have separate contact addresses for users living in the US, Europe, Latin America, Japan, Korea, and Southeast Asia.

You can write an e-mail in your native language, allowing you to more easily explain what you need, and the TikTok support team will reply in the same language.

That’s the primary reason why there are so many different e-mail addresses that essentially serve the same purpose.

United States

If you live in the United States and have some business inquiries you’d like to go over with TikTok support, use the following e-mail address: feedback@tiktok.com.

The support team usually replies within a few hours, but it may take longer due to increased traffic and the number of e-mails they have to answer. You can ask anything about the app, how the payment system works, and how can you make money using the app. The support team will do their best to help you.

Europe

All European users should use the following e-mail address: info_europe@tiktok.com. You can only send e-mails written in English (both US and UK) because there are no other languages in their options. Try to make your questions as precise and accurate as possible.

TikTok Support Number

Latin America

If you live in Latin America, the correct e-mail address for contacting TikTok support is info_latam@tiktok.com.

We are not sure if they offer support in Spanish or Portuguese, but you can try sending them an e-mail in one of those languages. If they reply in English, you will have to switch to English too.

Japan

TikTok offers full customer support in Japanese. Contact them via the following e-mail address: info_jp@tiktok.com.

Korea

TikTok users in Korea also have access to full TikTok support in their native language. The customer support address is info_kr@tiktok.com. Again, they will reply in Korean for better understanding.

Southeast Asia

Users from Southeast Asia should use this e-mail address: info_kr@tiktok.com. As far as we can tell, TikTok offers support in Indonesian and Vietnamese. If your native language isn’t supported, use English instead.

You can also contact the support team from within the settings of the TikTok application. Under ‘Help & Support’, this option will take you directly to the support team within your native region.

Advertisement Inquires

If you own a business or a brand you want to advertise on TikTok, there is a special e-mail address available. Send your questions to advertise@tiktok.com, and the support team will do their best to provide you with all the details you need to advertise your brand. Feel free to ask them anything about their services and they will give you the info you need.

Advertisement Complaints

If your advertising campaign on TikTok is underperforming, or if you have any other ad-related issues, send an e-mail containing a detailed explanation of the problem to adreview-support@bytedance.com.

TikTok is a serious app, and they will do their best to correct any mistakes or issues.

TikTok Support Phone Number

Press Inquiries

If you work for an online magazine or paper and want to learn more details about the app, its features, and the latest news, you can contact the right people at TikTok using this e-mail: pr@tiktok.com.

You will get the latest updates on the changes made to the app directly from the top, thus ensuring that the info you get is real and accurate.

TikTok Facebook Profile

You can try visiting the official TikTok Facebook profile to find the info you need before contacting support. You can find other people’s videos posted there, as well as information about posts, videos, photos, ads, and so on. The answers you need might already be there.

TikTok doesn’t allow fans to send them direct messages on Facebook, but commenting on one of their posts may provoke a response. If not, send an e-mail to one of the addresses we talked about above.

Contact TikTok on Twitter

One thing that users have often spoken of is contacting TikTok’s Support team on Twitter. You can do this by tweeting a message summarizing the issue you’re having and put “@tiktok_us” without the quotes. If you aren’t in the U.S. you’ll likely have a different handle to use.

Although this isn’t guaranteed to work, it will often help you to get a quick response because it publicizes the issue you’re having.

Login Issues

If you’d like to contact TikTok for login issues (i.e. forgotten passwords, email accounts, etc.) there are a few things you can try to save yourself a little time.

  • Check your email accounts – Tap on the search bar and type in ‘TikTok’ into the email app. This will verify that you are logging in with the correct email address. Go back to the TikTok app and verify that your username is spelled correctly
  • Update your password – From the login screen on the TikTok app tap ‘Forgot Password’. Enter your email address or phone number. Check your spam folder if you don’t see the verification email.

Login issues are one of the more common issues leading to support inquiries. Another common complaint is that your account is deactivated. TikTok has several community guidelines for banning accounts. Before contacting support determine if you’ve done any of the following:

  • Dangerous content – this is anything from blackmailing to terrorist threats. Avoid posting any slogans or symbols (even if they’re in the background of your video) that are associated with groups or people who promote hate or terrorism. TikTok does make exceptions for content that is educational.
  • Illegal Content – Drugs, promoting harm, dangerous pranks, and instructions on how to perform illegal activities.
  • Weapons sales – This one is pretty self-explanatory, don’t try to sell guns or ammunition on the app.
  • Violence – Suicide, homicide, animal abuse, and other graphic content. TikTok does make exceptions to this rule for those who are staging fights (cosplay, fake sword fights, etc.).
  • Dangerous acts – Don’t showcase yourself and friends doing the knock-out game or eating laundry chemicals.
  • Hate Speech, Harassment, Bullying – Consider your audience. If you’ve posted content that is hurtful to another person, TikTok will ban your account.
  • Nudity – There are minors on TikTok, beware of posting anything with nudity. This also plays into child abuse and exploitation
  • Platform Security – Just because you know how to bypass TikTok’s policies, security, and developers’ limitations doesn’t mean that you should.

If you’ve done any of the above or think you may have, beware of that before contacting support. Being prepared to explain yourself (perhaps it was a harmless joke someone took offense to or something in the background you weren’t aware of) will help you to get your account back.

Remember the “Report” option in TikTok is a powerful tool and if you’re not careful, someone may notify TikTok of your activities resulting in your account deactivation.

 

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30 thoughts on “What Is the Tik Tok Support Phone Number”

Makayla says:
My tik tok accounts butterfly_kayla and butterfly_kay79 was banned for being under the age of 13 which I am not, I did write a report and sent a pic of my birth certificate but haven’t heard anything and I would like my accounts back
Christy says:
I received a message from tracy lawrence saying I was the winner of a 50000 and pickup but i have to send money upfront is this real
jonaj hill says:
I received a message from tracy lawrence saying I was the winner of a 50000 and pickup but i have to send money upfront is t
Albert Ward says:
My account alward1690 was banned. I’m not sure why. My balance of coins was lost also. I just want to know why and why I didn’t receive warnings.
Austin Brantley says:
I switched from iphone to galaxy and now i cant get back into my account because i dont remember the password and cant access my old number or email thats linked to it.
Jake Phillips says:
My ex put restricted mode on my tiktok I do not know the password we are no longer together and I’m getting highly pissed off
olivia l johnson says:
i need my account back i didnt do anything wrong please give me back @livvielou7810 i worked hard for my follwers i have ptsd and other things wrong i need my account please give it back when my account got taken i was showing what i got at ulta for the first time so i know i wasnt doing anything wrong idk how this happen but i just want my account back i worked so hard on this account and all my videos i dont feel i should start over again please give it back this my email i email my driver licence in my birthday is 10 /31/1978 this has been mentally and physically on me this is wrong and they need to fix this because i wasnt doing anything wrong and i been through so much over this i been kicked out of lives cause no ones following this account im on now.please just give me back my account
Thomas says:
Yes you guys blocked me because I had pictures of my Confederate flag because of my heritage and I made two different videos one with Hank Williams Jr and one with Alabama and I got blocked from sending videos but yet when we can show breasts you can say f*** you can drink you can smoke weed on tik Tok and they don’t get blocked but you block me when I wasn’t even trying to do anything harmful that’s messed up
Josh says:
I cannot update my number I do not have access to the number that is linked to my account how do I change it
Blueblood1872 says:
I have the shame issue and its like talking to a brick wall! I’ve been in contact with their support for 2 months and they just don’t get what I need. They keep telling me how to reset my password
Kelly DETHRIDGE says:
I am haveing issues with tik tok recharge please help .
rami says:
hi can any one help me to report fake id i have been reporting so many time but they not taking any action and fake id using my picture as a profile picture and and posting violence videos
walton lillith says:
i need to change my phone number but i cant cause i didnt know that both numbers had to be active to do it. how was i supposed to know that man and ots personally a big issue and i need to fix it
AK says:
hi did you had any returns ? thanks!
Nazirpalio110 says:
Sir, please turn on my Tik Tok account. I have made a mistake, so I will not make such a mistake in the future.
Michelle holland says:
i also lost my account due to my opinion.
Katrina butler says:
Yes I would like a reason as to why my oldest daughter can’t use tiktok on her phone anymore I understand that a person who use to be her friend was bullying her on here and snapchat and then she hacked my daughters account and had it banned so now she can’t use tiktok on her own phone which I find ridiculous because of someone else she has to suffer the consequences and she did nothing wrong because I can see all of her videos and there is nothing wrong with them
Breezy Walrath says:
All of my accounts are being personally attacked.
I seriously believe its someone out to get me. I sent this to multiple emails too—
SOMEONE GOES THRU AND MASS REPORTS ME and after 3 times of that happening and me getting my accounts back..i get banned even if i posted NOTHING new.
PLEASE look at my accounts
@N3kobabygirl, @N3kobabygirly, @Kattbebee, @bebeeme0w

I have tried and tried and tried.
This needs to be policed differently.
This is such a mistake. I am heartbroken.
if there was a place on here i have screen shots of ALL my videos saying “Community guidelines violation” and they got reported at once.
PLEASE respond. I don’t know where else to contact tiktok.

Nora says:
Hi my name is Nora. I had a tiktok account called @menendezhelper, but it got
banned! And I have no idea why, so if yall could please tell me why.
Right before my account was banned I saw that I was getting hacked from a
different country than that i am from. And I had a video in my draft that was
deleted from tiktok before, because it violated the community guidelines.
But right before you banned my account I saw that it was posted.
So then I tried to log into my account and then I noticed that my password had
been changed. So can you please take a look at it again? Thank you!
Nora (@menendezhelper)
Iman said says:
A video of my son about the education system in Egypt was removed after reaching the trend with one billion viewers and 22M followers the video followed the guidelines of tiktol, but haters reported this video hating its approval as a trend. Abusive comments wasn’t banned and the respectful content was removed.
Shawn Maynard says:
I bought a new phone today with the same number n tried to login to my tiktok, and it’s not letting me sign into my original tiktok pls help
Anthony M says:
I have the exact same issue, tik tok just created me a new account and I cant login to the original
patricia l heidel says:
Why can’t we contact a real person via phone like most buissness i mean omg . i need help and now wow
, says:
. . .
chill.u.little.fellas says:
Dear tiktok,my acc got banned because i’ve upload a lot of videos that against community guidelines.i hope tiktok can give me a second chance so i can use it properly according to the law.
Hafiz ZAHID says:
Dear tiktok I have a problem with my logins with I’d @hafizzahid23. I am sure I am not break not any single violation of tiktok rules. Please reset my tiktok I’d @hafizzahid23. I am very thankful.
Erik Brown says:
I need information about how to get some one taken out of tiktok for taking advantage of people stilling identity threats lieing. They use your tiktok platform to do this.
yusra Ahmed says:
Please can anybody help me
Dear tik tok helper
My tiktok is ( 1.din_kurdia )
my issue here is that i accidentally put wrong age on my tiktok. So now it says that I am under 16 which isn’t true because 1985-04-.
I have spammed tiktok with reports and also sending them my id where it shows my age, picture and name. SÃ¥ please help me so my tiktok can go back to normal
Paul carr says:
I have be block for. Send and receive messages how do I get. Them back
Johanne says:
My son’s step mom set my son up with a tiktok account. My son is no longer using it, app is off their ipad and his step mom doesn’t remember the email address used. Sadly my son is being mad fun of at school due to the videos he posted and we have no way of deleting the account. I need to be able to speak to someone and try to figure out a way to cancel his account…. Help :(
Dorinaflorina4 says:
please open the account nicely as it did not violate any rules on tic tok
ian winter says:
can you help me get my daughters account back
John bivin says:
My phone goofed up and i lost all my followers and would love to get them back
salma naveed says:
Hi please help me anyone my make fake account and my picture or my kids picture uploaded and swearing as well and black mail me so please can you banned fake account please I’m reporting so many no working
Ali says:
Can anyone share the real phone no and email to ban an account bcoz iv reported to many times for a account but not working
Aisha says:
Hi there is a fake account made on my name i have reported it many times and its not getting taken down and have involved my 12 year old child the user name is ( yourlocalrandixo ) uglyslag
Samera hussain says:
Hi there is a fake account made on my name i have reported it many times and its not getting taken down and have involved my 12 year old child the user name is ( yourlocalrandixo ) uglyslag
jason mullaney says:
my account was banned for a video posted on my account but my friend posted it not me could i please have my account back please im begging you i had 8.6k followers it might not be a lot but to me its a lot my user name was karu_istoxic please unbanned me please im begging you
Muneer says:
Good morning
KAYESHA NICOLE WILLIAMS says:
sick of tiktok and they ban bego

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Jessie Richardson

Oct 9, 2020

266 Articles Published

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