What Is the Tik Tok Support Phone Number

TikTok is one of the most popular video creation and editing apps in the world. With millions of users and all kinds of business options, it’s only natural for people to want to contact support looking for the answers they need.

TechJunkie's Fast Answer
Go to the TikTok Support Page For Help
Read the article for more information

Unlike many other apps and services, TikTok does not have a phone number you can dial to get help or information. However, you can contact the right people via e-mail, and you will get the information you need in a matter of hours. The app has multiple e-mail addresses for different locations and types of information. You can also contact the company via Facebook and other social media platforms.

We will explain how everything works below.

tiktok logo

How to Contact TikTok Support

You can see all available TikTok support e-mails on their official contact page. There are four different types of e-mails to choose from – Business Inquiries, Advertisement Inquires, Advertisement Complaint, and Press Inquiries.

We will try to explain the purpose of each support e-mail address so you know where to turn to.

Business Inquiries

If you are looking for a way to become an influencer on TikTok or want more information on how their cash out system works, contact them via one of the available business inquiry e-mails.

TikTok has specific e-mail addresses tied to specific regions. Currently, they have separate contact addresses for users living in the US, Europe, Latin America, Japan, Korea, and Southeast Asia.

You can write an e-mail in your native language, allowing you to more easily explain what you need, and the TikTok support team will reply in the same language.

That’s the primary reason why there are so many different e-mail addresses that essentially serve the same purpose.

United States

If you live in the United States and have some business inquiries you’d like to go over with TikTok support, use the following e-mail address: [email protected].

The support team usually replies within a few hours, but it may take longer due to increased traffic and the number of e-mails they have to answer. You can ask anything about the app, how the payment system works, and how can you make money using the app. The support team will do their best to help you.

Europe

All European users should use the following e-mail address: [email protected]. You can only send e-mails written in English (both US and UK) because there are no other languages in their options. Try to make your questions as precise and accurate as possible.

TikTok Support Number

Latin America

If you live in Latin America, the correct e-mail address for contacting TikTok support is [email protected].

We are not sure if they offer support in Spanish or Portuguese, but you can try sending them an e-mail in one of those languages. If they reply in English, you will have to switch to English too.

Japan

TikTok offers full customer support in Japanese. Contact them via the following e-mail address: [email protected].

Korea

TikTok users in Korea also have access to full TikTok support in their native language. The customer support address is [email protected]. Again, they will reply in Korean for better understanding.

Southeast Asia

Users from Southeast Asia should use this e-mail address: [email protected]. As far as we can tell, TikTok offers support in Indonesian and Vietnamese. If your native language isn’t supported, use English instead.

You can also contact the support team from within the settings of the TikTok application. Under ‘Help & Support’, this option will take you directly to the support team within your native region.

If you own a business or a brand you want to advertise on TikTok, there is a special e-mail address available. Send your questions to [email protected], and the support team will do their best to provide you with all the details you need to advertise your brand. Feel free to ask them anything about their services and they will give you the info you need.

If your advertising campaign on TikTok is underperforming, or if you have any other ad-related issues, send an e-mail containing a detailed explanation of the problem to [email protected].

TikTok is a serious app, and they will do their best to correct any mistakes or issues.

TikTok Support Phone Number

Press Inquiries

If you work for an online magazine or paper and want to learn more details about the app, its features, and the latest news, you can contact the right people at TikTok using this e-mail: [email protected].

You will get the latest updates on the changes made to the app directly from the top, thus ensuring that the info you get is real and accurate.

TikTok Facebook Profile

You can try visiting the official TikTok Facebook profile to find the info you need before contacting support. You can find other people’s videos posted there, as well as information about posts, videos, photos, ads, and so on. The answers you need might already be there.

TikTok doesn’t allow fans to send them direct messages on Facebook, but commenting on one of their posts may provoke a response. If not, send an e-mail to one of the addresses we talked about above.

Contact TikTok on Twitter

One thing that users have often spoken of is contacting TikTok’s Support team on Twitter. You can do this by tweeting a message summarizing the issue you’re having and put “@tiktok_us” without the quotes. If you aren’t in the U.S. you’ll likely have a different handle to use.

Although this isn’t guaranteed to work, it will often help you to get a quick response because it publicizes the issue you’re having.

Login Issues

If you’d like to contact TikTok for login issues (i.e. forgotten passwords, email accounts, etc.) there are a few things you can try to save yourself a little time.

  • Check your email accounts – Tap on the search bar and type in ‘TikTok’ into the email app. This will verify that you are logging in with the correct email address. Go back to the TikTok app and verify that your username is spelled correctly
  • Update your password – From the login screen on the TikTok app tap ‘Forgot Password’. Enter your email address or phone number. Check your spam folder if you don’t see the verification email.

Login issues are one of the more common issues leading to support inquiries. Another common complaint is that your account is deactivated. TikTok has several community guidelines for banning accounts. Before contacting support determine if you’ve done any of the following:

  • Dangerous content – this is anything from blackmailing to terrorist threats. Avoid posting any slogans or symbols (even if they’re in the background of your video) that are associated with groups or people who promote hate or terrorism. TikTok does make exceptions for content that is educational.
  • Illegal Content – Drugs, promoting harm, dangerous pranks, and instructions on how to perform illegal activities.
  • Weapons sales – This one is pretty self-explanatory, don’t try to sell guns or ammunition on the app.
  • Violence – Suicide, homicide, animal abuse, and other graphic content. TikTok does make exceptions to this rule for those who are staging fights (cosplay, fake sword fights, etc.).
  • Dangerous acts – Don’t showcase yourself and friends doing the knock-out game or eating laundry chemicals.
  • Hate Speech, Harassment, Bullying – Consider your audience. If you’ve posted content that is hurtful to another person, TikTok will ban your account.
  • Nudity – There are minors on TikTok, beware of posting anything with nudity. This also plays into child abuse and exploitation
  • Platform Security – Just because you know how to bypass TikTok’s policies, security, and developers’ limitations doesn’t mean that you should.

If you’ve done any of the above or think you may have, beware of that before contacting support. Being prepared to explain yourself (perhaps it was a harmless joke someone took offense to or something in the background you weren’t aware of) will help you to get your account back.

Remember the “Report” option in TikTok is a powerful tool and if you’re not careful, someone may notify TikTok of your activities resulting in your account deactivation.

 

30 thoughts on “What Is the Tik Tok Support Phone Number”

Avatar Hazrat ayan says:
Please i want to grow my account please support me please @hazratayan1st
Avatar Jean carlos velez vazquez says:
Hii i need hel to change my tiktok number the old one it out of service and i want to change for the new one but its asking me to verify it but i can how can i change it pleas help
Avatar Linda says:
Hi Tik Tok, why does the sound on my video get deleted? Your company doesn’t carry alot of the songs I like. Can u please explain? Thank you!
Avatar Linda says:
Hi Tictok, why does the sound on my video get deleted? Your company doesn’t carry alot of the songs I like. Can u please explain? Thank you!
Avatar Saravanan says:
Hi i report a fake account but still never block the user.. Pls take action.. User8463528571528 its the user id
Avatar Tay says:
Dear tiktok Team
My account was banned due to age restrictions. Tiktok might have thought that I am under f age when I am not. I made an error when typing my bio instead of typing i put 7yrs and i assume that is why i was banned . Please look into this matter. I want my account to be restored. Please.
Please restore my access . I love tik tok Please. Thank you.

My Tik tok username is @Supremekidd_

I’m hoping that you will look into this very soon and hoping for your kind consideration. Thank you.

Avatar Lynda Zammit says:
Dear tic tok support
Please give me an other chance ok u guys banned my [email protected] évent if i apologied Many Times let me at least have a New account and i will pay attention to not have any allegal act just one chance please
Avatar @chantalbeth says:
Tiktok I have so many followers but your not putting my videos on for you page. My videos are not seen. They do not have views. I try to contact but you don’t respond. Put my videos on for you page please
Avatar Jess says:
Want to keep why a tiktok account was banned
Avatar Lynda zammit says:
Dear tik tokers
You guys did not give me back my account you have bannded it and did not let us have a New one it’s ok de accepteded ur decision and WE respected it but i just want to know if you don’t want us with you why are u sending us notification of tiktok anyway WE don’t have an account si non need
Avatar Haydee Sinisin says:
Hello sir/ma’am

I’ve been sending you feedback and appeal multiple times already but my live is not restored yet. My live was banned due to age restrictions. Tiktok might have thought that I am under 16 years of age when I am already 27 years old and should be capable of going live on Tiktok. Please look into this matter. I want my live to be restored. Please.
Please restore my access on live. This is the 2nd time already that my live was banned. It was restored at first then it happened again. Please. Thank you.

My Tiktok username is @haydigorota
I’m hoping that you will look into this very soon and hoping for your kind consideration. Thank you.

Avatar Haydee Sinisin says:
Dear tiktok helper

I’ve been sending you feedback and appeal multiple times already but my live is not restored yet. And it’s been more than a week now. My live was banned due to age restrictions. Tiktok might have thought that I am under 16 years of age when I am already 27 years old and should be capable of going live on Tiktok. Please look into this matter. I want my live to be restored. Please.
Please restore my access on live. This is the 2nd time already that my live was banned. It was restored at first then it happened again. Please. Thank you.

My Tiktok username is @haydigorota
I’m hoping that you will look into this very soon and hoping for your kind consideration. Thank you.

Avatar Lyndzz says:
Dear tik tok helper
Please check my account @lyndazammit he was banned I was told by violence it’s just little sketches for fun please unblock me please because my son he loves this application and the antispam email does not work and I arrive not to create a new one maybe i did a vidéo that is not légal on tik tok but i do apologize i will check my vidéos before publishing in the future please help me my son is very sad

— thank you for replying as soon as possible

Avatar Han G Nguyen says:
Please answer my question.My name is Gia Han my tiktok username is ( han.lfay ) i got permanently banned on tik tok the 18/11/2020. When i try to log in my account it says ( Your account was permanently banned due to multiple violations of our Community Guidelines ) you can recheck my account cuz I didn’t post any violence video i only post dance video, baking video and some video with my friends. and i never did anything that hurt anyone. I had 6506 followers and 181.1k likes. Please if you can do anything to get my account back please help me.
Thank you!Han G. Nguyen
Avatar Vianne David says:
Hi Tiktok, Just i needed your email to send an email, with regards to the matter of the TIktok account of my daughter, as its just suspended without knowing for any valid reason. Or maybe if we may know the reason of the suspension. Thanks for your assistance.
Avatar Amanda Ward says:
Tiktok messages me on Instagram about a verification badge I just wanted to make sure its legit
Avatar lynda says:
Please can anybody help me
Dear tik tok helper
I really Hope you reply i maybe made a mistake that i did not relise please i want some help and i promise to try to pay attention next Time my son loves tik tok and je is to young to have an account bannding the account made him so mad off me Please check my account @lyndazammit it was banned I was told by violence it’s just little sketches for fun please unblock me please because my son he loves this application and the antispam email does not work and I arrive not to create a new one maybe i did a vidéo that is not légal on tik tok but i do apologize i will check my vidéos before publishing in the future please help me my son is very sad
Avatar Lynda Zammit says:
Please can anybody help me
Dear tik tok helper
I really Hope you reply i maybe made a mistake that i did not relise please i want some help and i promise to try to pay attention next Time my son loves tik tok and je is to young to have an account bannding the account made him so mad off me and today je didn’t even wanted to go to school
Please check my account @lyndazammit it was banned I was told by violence it’s just little sketches for fun please unblock me please because my son he loves this application and the antispam email does not work and I arrive not to create a new one maybe i did a vidéo that is not légal on tik tok but i do apologize i will check my vidéos before publishing in the future please help me my son is very sad
Avatar Judy Bubalo says:
Dear helper, we want our account back also @butterfly19747. There was no video in it that would offend anyone or violence, nothing nothing like that. Me and my daughter made that account and put a lot of hard work in it. Please give us back our account.
Avatar Haneef__khan_ says:
Hi tiktok team please not my videos for you trading please resolved my prablum visit my account no followrs no likes no views please resolve my prablum
My I’d username haneef__khan_
Avatar Lynda says:
Please can anybody help me
Dear tik tok helper
I really Hope you reply i maybe made a mistake that i did not relise please i want some help and i promise to try to pay attention next Time my son loves tik tok and je is to young to have an account bannding the account made him so mad off me and today je didn’t even wanted to go to school
Please check my account @lyndazammit it was banned I was told by violence it’s just little sketches for fun please unblock me please because my son he loves this application and the antispam email does not work and I arrive not to create a new one maybe i did a vidéo that is not légal on tik tok but i do apologize i will check my vidéos before publishing in the future please help me my son is very sad
Avatar Lynda says:
Dear tik tok helper
Please check my account @lyndazammit he was banned I was told by violence it’s just little sketches for fun please unblock me please because my son he loves this application and the antispam email does not work and I arrive not to create a new one maybe i did a vidéo that is not légal on tik tok but i do apologize i will check my vidéos before publishing in the future please help me my son is very sad

— thank you for replying as soon as possible

Avatar Victoria says:
Dear TikTok,
I am writing to inform you that there was a banned account with the username: @vikulinka28. It said that @vikulinka28 ’s account was banned “due to multiple violations of our Community Guidelines”. I think there must have been a mistake, because @vikulinka28 followed tiktok’s rules and did not have a single video with dangerous individuals and organizations, illegal activities and regulated goods, violent and graphic content, suicide, self-harm, and dangerous acts, hate speech, harassment and bullying, adult nudity and sexual activities, minor safety, integrity and authenticity, threats to platform security. I am really confused, so can TikTok please check my account again and explain if it was banned by mistake or not. If it was banned for some reasons, please don’t hesitate to message me, and tell me if I can reinstate my account.

Yours sincerely,
Victoria

Avatar Aldrenmaatpawa says:
Good evening, I just want to recover the previous account I clicked on, aldrenmaatpawa or they call it star fish king because it was hacked by a hacker and the hacker changed the name to wapwapwapwapwap14 I just want to recover the hard work if done I hope the videos can be returned to me
Avatar Summer says:
Hi i have been permanently banned and i worked so hard on that account i didnt even get any warnings my tiktok user is 78xBrattz yes i know the video was not good but my viewers asked for it and i didnt wanna get hate. That was the only bad thing i did and i didnt even know it was bad. Theres people in very small bathing suits on and dancing but they didnt get banned also i saw a d*** on my fyp but there account didnt get banned thats just unfair
Avatar destinekerehoma01 says:
Hello tiktok creators
Uhhhh I just come to ask for my account back as I’ve been permanently banned from tiktok… I had no idea on what video I had to delete so I only deleted one I did not mean to violate your community guidelines… I apologies…. I know not to do it again.. I take full responsibility for my actions
Avatar daquan says:
Daquan 12341
Avatar Ben Rizael says:
Please help me to get my account TIKTOK. I can’t login the old my account TIKTOK.
Avatar lynda says:
Dear tik tok helper
Please check my account @lyndazammit he was banned I was told by violence it’s just little sketches for fun please unblock me please because my son he loves this application and the antispam email does not work and I arrive not to create a new one maybe i did a vidéo that is not légal on tik tok but i do apologize i will check my vidéos before publishing in the future please help me my son is very sad

— thank you for replying as soon as possible

Avatar june page says:
why have i got banned for no reason
Avatar Maria del Mar Aparicio says:
I am offended and hurt to see that this platform exist. It could be just a fun platform but the content of some of the videos is outrageous. How is it ok to swear , hit, and offend people for fun. Hiw is it ok to teach this to children and young people?. What type of society are we creating? . How can you control this platform and go to sleep with a clear conciense?. Is this your contribution to our future generations?.change it to a platform that builds our children up, makes them better people and prepares them for the future. I am so incredibly angry . Please stop this. Put a limit to who can access your platform. Let their brains develop before you fill them with garbage. What is you legacy to the world?.
Avatar Tiktok0077 says:
I’ve been trying multiples time to link my phone number to my account and everytime they said my confirmation code was not valid but I was copy and past it so I deleted the appo and reinstall it but now I can’t log in my account and it says my email or phone number are not link to any account. What could I do to get my account back
Avatar FK says:
Dear Tip Top,
I tried to link my phone number to respond to a mssg but your system says that my telephone number is already being used. I don’t have 2 accounts for til tok. Can you please help fix this problem?
Thank you.
Avatar Barbara A Hirsh says:
You copied my Logo you used my design and color and concept this is registered and the theme we must talk i will proceed to sue you with copyright infringement!
Avatar Helen Green says:
How do I find out why my Daughter’s account has been permanently banned? Can I get reinstated?
Avatar patricia mauldin says:
is she over the age of 13
Avatar Anna-Marie White says:
The same has happened to my daughter. It seems impossible to get anybody from TikTok to respond.
Avatar Stuart says:
Please stop putting up animal slaughter and animal cruelty please.these are disgusting acts of humans showing no sensitivity or respect.
Avatar Kelly Senior says:
My account has been banned ?? How can I get it back ?
Avatar Chris says:
Tiktok,
I’ve been having an issue for a while. It started about 8 weeks ago and has gotten worse. I started out with not being able to see the occasional live.The comments would show but not their video or audio but i would still be able to watch it on my fyp if i came across it. It progressed so now I can’t watch 1 out of 100 lives and the same on my fyp.
I thought about deleting the app and reinstalling it to see if that would help but i couldn’t remember my password and was afraid I’d lose my account. I tried to change my password but when I finished and clicked submit nothing happened (I tried several times). Leaving me stuck as what to do.
I submitted a request 4 weeks ago and again 4 more times with no response.
Avatar Noemi Kengye says:
My account was banned with over 120k followers, I never checked my balance but I had videos with over 40k views, how can I get my account back?
Beside was no reason, I’ve got violating warnings over videos like pictures with my son, I would like to get my account back

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