What Is the Tik Tok Support Phone Number

TikTok is one of the most popular video creation and editing apps in the world. With millions of users and all kinds of business options, it’s only natural for people to want to contact support looking for the answers they need.

TechJunkie's Fast Answer
Go to the TikTok Support Page For Help
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Unlike many other apps and services, TikTok does not have a phone number you can dial to get the information you require. However, you can contact the right people via e-mail, and you will get the information you need in a matter of hours. The app has multiple e-mail addresses for different locations and types of information. You can also contact the company via Facebook and other social media platforms.

We will explain how everything works below.

tiktok logo

How to Contact TikTok Support

You can see all available TikTok support e-mails on their official contact page. There are four different types of e-mails to choose from – Business Inquiries, Advertisement Inquires, Advertisement Complaint, and Press Inquiries.

We will try to explain the purpose of each support e-mail address so you know where to turn to.

Business Inquiries

If you are looking for a way to become an influencer on TikTok or want more information on how their cash out system works, contact them via one of the available business inquiry e-mails.

TikTok has specific e-mail addresses tied to specific regions. Currently, they have separate contact addresses for users living in the US, Europe, Latin America, Japan, Korea, and Southeast Asia.

You can write an e-mail in your native language, allowing you to more easily explain what you need, and the TikTok support team will reply in the same language.
That’s the primary reason why there are so many different e-mail addresses that essentially serve the same purpose.

United States

If you live in the United States and have some business inquiries you’d like to go over with TikTok support, use the following e-mail address: [email protected].

The support team usually replies within a few hours, but it may take longer due to increased traffic and the number of e-mails they have to answer. You can ask anything about the app, how the payment system works, and how can you make money using the app. The support team will do their best to help you.

Europe

All European users should use the following e-mail address: [email protected]. You can only send e-mails written in English (both US and UK) because there are no other languages in their options. Try to make your questions as precise and accurate as possible.

TikTok Support Number

Latin America

If you live in Latin America, the correct e-mail address for contacting TikTok support is [email protected].

We are not sure if they offer support in Spanish or Portuguese, but you can try sending them an e-mail in one of those languages. If they reply in English, you will have to switch to English too.

Japan

TikTok offers full customer support in Japanese. Contact them via the following e-mail address: [email protected].

Korea

TikTok users in Korea also have access to full TikTok support in their native language. The customer support address is [email protected]. Again, they will reply in Korean for better understanding.

Southeast Asia

Users from Southeast Asia should use this e-mail address: [email protected]. As far as we can tell, TikTok offers support in Indonesian and Vietnamese. If your native language isn’t supported, use English instead.

You can also contact the support team from within the settings of the TikTok application. Under ‘Help & Support’, this option will take you directly to the support team within your native region.

Advertisement Inquires

If you own a business or a brand you want to advertise on TikTok, there is a special e-mail address available. Send your questions to [email protected], and the support team will do their best to provide you with all the details you need to advertise your brand. Feel free to ask them anything about their services and they will give you the info you need.

Advertisement Complaints

If your advertising campaign on TikTok is underperforming, or if you have any other ad-related issues, send an e-mail containing a detailed explanation of the problem to [email protected].

TikTok is a serious app, and they will do their best to correct any mistakes or issues.

TikTok Support Phone Number

Press Inquiries

If you work for an online magazine or paper and want to learn more details about the app, its features, and the latest news, you can contact the right people at TikTok using this e-mail: [email protected].

You will get the latest updates on the changes made to the app directly from the top, thus ensuring that the info you get is real and accurate.

TikTok Facebook Profile

You can try visiting the official TikTok Facebook profile to find the info you need before contacting support. You can find other people’s videos posted there, as well as information about posts, videos, photos, ads, and so on. The answers you need might already be there.

TikTok doesn’t allow fans to send them direct messages on Facebook, but commenting on one of their posts may provoke a response. If not, send an e-mail to one of the addresses we talked about above.

Login Issues

If you’d like to contact TikTok for login issues (i.e. forgotten passwords, email accounts, etc.) there are a few things you can try to save yourself a little time.

  • Check your email accounts – Tap on the search bar and type in ‘TikTok’ into the email app. This will verify that you are logging in with the correct email address. Go back to the TikTok app and verify that your username is spelled correctly
  • Update your password – From the login screen on the TikTok app tap ‘Forgot Password’. Enter your email address or phone number. Check your spam folder if you don’t see the verification email.

Login issues are one of the more common issues leading to support inquiries. Another common complaint is that your account is deactivated. TikTok has several community guidelines for banning accounts. Before contacting support determine if you’ve done any of the following:

  • Dangerous content – this is anything from blackmailing to terrorist threats. Avoid posting any slogans or symbols (even if they’re in the background of your video) that are associated with groups or people who promote hate or terrorism. TikTok does make exceptions for content that is educational.
  • Illegal Content – Drugs, promoting harm, dangerous pranks, and instructions on how to perform illegal activities.
  • Weapons sales – This one is pretty self-explanatory, don’t try to sell guns or ammunition on the app.
  • Violence – Suicide, homicide, animal abuse, and other graphic content. TikTok does make exceptions to this rule for those who are staging fights (cosplay, fake sword fights, etc.).
  • Dangerous acts – Don’t showcase yourself and friends doing the knock-out game or eating laundry chemicals.
  • Hate Speech, Harassment, Bullying – Consider your audience. If you’ve posted content that is hurtful to another person, TikTok will ban your account.
  • Nudity – There are minors on TikTok, beware of posting anything with nudity. This also plays into child abuse and exploitation
  • Platform Security – Just because you know how to bypass TikTok’s policies, security, and developers’ limitations doesn’t mean that you should.

If you’ve done any of the above or think you may have, beware of that before contacting support. Being prepared to explain yourself (perhaps it was a harmless joke someone took offense to or something in the background you weren’t aware of) will help you to get your account back.

Remember the “Report” option in TikTok is a powerful tool and if you’re not careful, someone may notify TikTok of your activities resulting in your account deactivation.

 

30 thoughts on “What Is the Tik Tok Support Phone Number”

Avatar Vera_leval_vicky says:
Please review my account
Avatar Abhijit baidya says:
Please my account open @abhijitbaidya94
Avatar Kira says:
Dear Tik Tok,
My acc has been suspended and I haven’t posted any inappropriate videos or done anything to know why I got banned so I was wondering if you could unbanned me and check why you banned me because I’m the age, I’m supposed to be for tik tok I have done nothing wrong. My tik tok was idi0t_kira.
Avatar Vera_leval_vicky says:
Dear Tiktok Team’,

I believe my account was suspended in error, because I never violated any community guidelines or I never upload adult, scam , nude, harmful video in my account . Some users must have flagged my videos/account randomly and improperly. So please review into my case and unsuspend/reinstate my tiktok account and oblige me thereby.

Yours sincerely

Avatar Gabrielle Smeen says:
More than 2 weeks ago my video was reported it was since put back up. Well, my videos no longer get any new views and likes from new followers. I tried everything to make this better including deleting the app, caches, and waiting 14 days. I don’t want to delete the video that caused all of this because nothing was out of line with it but I really dont know what else to do and it doesn’t help that Tiktok never replies
Avatar Zach Mataya says:
Same thing is happening to me, except I deleted the video, I have 30k followers and I get like a consistent 1000 views on each video even if I get 300 likes in those 1000 views and it is extremely unfair and I’ve tried contacting several times and get no response
Avatar @d_yenkeezz says:
dear tiktok team the a growth rate of my account is very low and in spite of that i am making a unique content and my all videos are inspiring with unique content these videos are very useful for people in spite of that i have too much less followers, views and like so please support me and solve my problem
Avatar Brandi Lee says:
My account got banned permanently and I have no idea why
Avatar Natalie Dimaranan says:
I have a complaint about like whenever I sign up it always says “You are visiting our service to frequently” and I don’t really know what does it mean but please fix this issue
Avatar Jennifer Gottlieb says:
I have been trying to update my phone number for months now. No one answer as the support tickets. I do not have access to the original. I cannot withdraw my live funds without update the phone number. I desperately need assistance..

Mmaravillosaa

Avatar simeon says:
my tiktok account got deleted at 260k followers, i was getting so famous on that app, I even had made it on famous birthdays. My account was simeon.hunte. Can u see what u can do to get my account back, please.
Avatar Tazia says:
My tiktok got deleted and i don’t even know why and i want it back because i have a lot of tiktok and some of them mean a lot to me.
Avatar @Curvesloverman says:
Please help me to get my tiktok account as i have changed my phone number.
Avatar Brookelynn says:
My acct got banned and I have be so depressed and will it be gone forever I need an answer pls help me I am so upset
Avatar Mera says:
Oh, can I get my 6th to come back pleaseeeee wasn’t my fault, it was someone who took my phone and downloaded this add that gains you more followers and did it to my account, and it got banned because it’s my code. Of course he got banned, please unban my account. My account is mirabaha1
Avatar Olivea says:
My account has been suspended for over a year and I do not know why it will not allow me to watch tik Tok’s either so if you can help me that would be awesome
Avatar Maria says:
OH Please, Get A Real Life. You Don’t Have To Show Yourself LIVE ON Videos. Do something More Constructive With Yourself
Avatar Anurag says:
Anu_29 my tik tok id is Mood_changer_29
My likes 43.1k my fans 6k vedioes 520+ and my view likes follow are closed from 2 days so help me toh recover and viral the vedio
Avatar Natalie says:
I got randomly logged out and now I can’t log back in because i don’t have my number or email associated with it. When I tried to add my number/email they kept telling me that they were both in use. But that was my only account. Tik tok also isn’t helping me. I don’t want to lose my account.
Avatar Zoey Kirkland says:
I knew my username but not my password
Avatar cancerian37 says:
my Account is freezed
i don’t use any 3rd party apps or websites to increase views,likes and followers.
i make genuine content.but still my views are very low and account is freezed.
kindly unfreeze my account as soon as possible.
your thanksfully
cancerian37
tik tok likes 48k plus
tik tok followers 4.5k plus
tik tol videos 330 plus
Avatar Jaymin says:
I cant not log in my tit tok account plz hepl me because some body has put bad vedio my has benn blocked please unblock my account
Avatar Kayla says:
I’ve had my TikTok account for two years and I’m 13 years old I got bannded for a reason and I would really like my account back up sitting here crying because you banned my account for no reason I would REALLY APPRECIATE IT THANKS FOR EVERTHING!.
Avatar Kaden Hyslop says:
You have banned my account for know reason can you unblock it please I need it please can I please get it back please
Avatar makayla says:
Did you get it back
Avatar Kaden Hyslop says:
You have banned my account for know reason can you unblock it please I need it please
Avatar Kaden Hyslop says:
You have banned my account for know reason can I please get it back I need it please I will do everything for it back please TikTok
Avatar Kaden Hyslop says:
You banned ma account for know reason
Avatar Kenyah says:
A while ago I TikTok I deleted all of my old musically is on my old account and they were supposed to email me all of them but by the time I found the email months later it had already expired and now I’ve been trying to get my old musically videos back because I know they’re still in the system A while ago I TikTok deleted all of my old musically is on my old account and they were supposed to email me all of them but by the time I found the email months later it had already expired and now I’ve been trying to get my old musically videos back because I know they’re still in the system but I don’t know how I just need the email with the link to all of them sent again
Avatar Haylee says:
I have an old account from a long time ago on Tik Tok and I wish I could have it deleted because I have no other way to log back into the account and delete it myself
Avatar Steven says:
I had 14k followers and my account was deleted I’m so pissed off! I didn’t even receive a warning! And TikTok hasn’t responded back. Has anyone been able to contact them and get their account back?
Avatar Katie hulse says:
This has happened to me today I had nearly 6k followers and 35k likes
Avatar Eligbell says:
So I’m fairly certain I’ve been shadowbanned since last October as my views, likes, and comments drastically dropped during a cosplay of mine that was getting a lot of views. I went from 100s and 1000s of views to 0 to 7 views. Is it to much to ask that people see the content I put effort in to?
Avatar River Olivia Rose says:
On Christmas Day I got my live streams permanently banned by TikTok. It is so out order. I’m absolutely devastated. I need my lives back. I help hundreds of people that rely on me daily to be there for them. They need me and I need them. I didn’t do anything wrong. How do I get my lives back please?
Avatar Maria says:
OH Please, Get A Real Life. You Don’t Have To Show Yourself LIVE ON Videos. Do something More Constructive With Yourself
Avatar Jacob Simpson says:
I TikTok was banned for no reason and I don’t know why I want my account back if anybody would get with me I’m very upset about it I had almost 4000 followers and 12,000 likes if you would please give me my account back I would be appreciated thanks my account was I TikTok was banned for no reason and I don’t know why I want my account back if anybody would get with me I’m very upset about it I had almost 4000 followers and 12,000 likes if you would please give me my account back I would be appreciated thanks my account was theonlyjacob1
Avatar graham says:
where are the contact details for tik tok as my stupid ex has put my child on tiktok and she is underage
Avatar Abby says:
I have recently earned 1,000 fans and it says i cant go live so, what do i do?
Avatar Caleb Korth says:
Ya i can go live but I got banned from live streaming it is so stupid
Avatar Madison says:
please tell me how you got this fixed

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